Security


Security and Privacy Commitment

Security and privacy are at the core of Aurora Suite’s culture. Thousands of small and medium businesses trust us to keep sensitive data about their employees, customers, and business safe. Internally, we ensure that Aurora Suite employees can access your information only when absolutely necessary, and we continuously review our access levels to maintain this standard.


Measures in Place

To keep your information safe from external threats, we have implemented the following measures:


Encryption

We only use secure connections, so information is always encrypted using Transport Layer Security (TLS) when transmitted from your mobile devices and computers to our systems.


Data Storage

Your data is securely stored by AWS, which is certified for its world-class security practices, including physical security, data center operations, and personnel security.


Security Testing

We engage external security firms to test our security at least annually and utilize automated tools to manage vulnerabilities and protect our network.


Credit Card Security

Whether you're paying for your Aurora Suite account or processing customer payments, your credit card information is always secure. We use trusted third parties for payment processing, including Recurly for subscription payments and Stripe for customer payments.


Contact Us

If you have any questions, please reach out to our security team at [email protected].


Responsible Disclosure

We appreciate your help in strengthening our security. If you discover a potential security issue, we invite you to collaborate with us to resolve it. Please email us at [email protected] and include “Bug Bounty Submission” in the subject line.

Please note that low-quality or low-effort reports will automatically disqualify you and all subsequent reports from any bounty considerations.